Post by account_disabled on Jan 24, 2024 2:59:26 GMT -5
CRMs are designed to help businesses build relationships with clients - guide them through the sales funnel and make working with the company comfortable for the client. But the need to manually enter data makes the tool more difficult to use, takes time away from productive tasks, and increases the chance of error. We have created a number of integrations with CRM and are now ready to tell you how a bunch of tools turns the sales department into a pipeline for closing deals. Reading time: 11 minutes A smart algorithm will free you from routine What does telephony integration with CRM provide? Automatic transfer of call data Control over the department Dealing with missed calls Marketing insights and service improvement Summary On average, sales managers spend 28% of their time working in CRM and accounting systems.
It would Fax Lists seem like a small thing, but little things tend to accumulate. Entering data takes a total of one and a half out of five days of the working week. And the company pays for this time in the same way as productive work with clients. Another problem with working with CRM is that people can make mistakes. A manager who is tired at the end of the day may lose an interested client due to a simple mistake in the phone number. Remember how much it costs to attract a lead for your business - how much a typo in a phone number will cost the company. And we are still silent about unscrupulous employees who may exaggerate the number of outgoing calls or otherwise distort the data to suit their KPIs.
A smart algorithm will free you from routine Clients contact most companies by telephone. Research shows that users prefer calls to online forms. After all, it’s easier to call than to fill out a form. By linking telephony with CRM, you can minimize the human factor and free up employee time for more productive activities. As Elektronik sang, robots work hard, not people. Call data will be automatically transferred to CRM. Let's look at how this works from the user's point of view. The manager calls the lead by clicking on his number in the client card.
It would Fax Lists seem like a small thing, but little things tend to accumulate. Entering data takes a total of one and a half out of five days of the working week. And the company pays for this time in the same way as productive work with clients. Another problem with working with CRM is that people can make mistakes. A manager who is tired at the end of the day may lose an interested client due to a simple mistake in the phone number. Remember how much it costs to attract a lead for your business - how much a typo in a phone number will cost the company. And we are still silent about unscrupulous employees who may exaggerate the number of outgoing calls or otherwise distort the data to suit their KPIs.
A smart algorithm will free you from routine Clients contact most companies by telephone. Research shows that users prefer calls to online forms. After all, it’s easier to call than to fill out a form. By linking telephony with CRM, you can minimize the human factor and free up employee time for more productive activities. As Elektronik sang, robots work hard, not people. Call data will be automatically transferred to CRM. Let's look at how this works from the user's point of view. The manager calls the lead by clicking on his number in the client card.